India is a preferred destination for companies to outsource their Call Center jobs. Since the beginning of outsourcing story, India has been preferred destination to hire Call Center professionals by companies to take care of their outbound & inbound call center requirements. With most number of english speaking professionals in comparison to all other countries in the world, India has naturally become the first choice of leading multinationals to expand their outsourcing centers. Large multinational companies have demonstrated their growing confidence in Call Center Outsourcing and in India as an outsourcing hub, by signing multi-million-dollar, long-term BPO contracts with trusted Indian outsourcing service providers.

Our company has been providing various Call Center services to clients from US, UK, Europe, Australia, Canada & Africa.

  • Inbound Call Center

    Our has over 12 years of experience in handling incoming calls on behalf of its client. If you are experiencing difficulties handling excess call volume or handling excess customers, been planning summer campaign drive to increase sales or take feedback from your existing and new customers, Our company can take care of all your requirement. We have experience in providing the following services.

  • Outbound Call Center

    Since 2005, Our company has been helping the clients to lower their operation cost by helping them hire call center professionals in India. In the financial crunch when the economy is hard and competition is increasing, businesses needs to cut costs without compromising on the services which they provide to their clients.

  • Customer Service

    Nearly 2 out of 4 people removes the App after one use only. After all there is a limit on our smartphone to carry the maximum number of app. While designing the user interface of your app, we ask questions about the user experience that the app will provide to its usersThe relevancy of your App's user interface depends on the best possible user experience. To provide the perfect UX, our designers will come up with latest futuristic UI design relevant to your services and products.

  • Lead Generation

    Congratulations!..If you are reading this section, then you must have already designed your app but must have not felt the requirement to have payment section, Social media integration, Map or any other tool which could be a deciding factor to increase your App usability and its profitability. We, at JDI, understands the Api integration very well and our experienced developers can help you provide these tools in your existing app.

  • Why Choose us as your call center outsourcing partner

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